What to Do After a Car Crash in British Columbia (ICBC claim)
When you’re involved in a car accident, it’s important to notify ICBC hotline promptly. You can reach them at 604-520-8222 for English assistance or 855-813-2121 if you need service in other languages. Alternatively, you have the option to report the incident online through ICBC website.
What you need to do after car crash
1st
Report it to ICBC hotline
You can call 604-520-8222 for English service or 855-813-2121 for other languages. Alternatively, you can report the claim online through the ICBC website.
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2nd
To get the Injury Claim Number
After reporting the accident, you will be given a vehicle repair claim number and injury claim number. Injury Claim Number can be used for injury and recovery treatments.
3rd
What you need to provide to our Clinic
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Your Injury claim number
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Your full name
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Your Date of Accident
4th
ICBC motor vehicle injury Treatments
ICBC pre-approved treatments within 12 weeks following accident:
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Physiotherapy (25 sessions)
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Acupuncture (12 sessions)
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Registered Massage Therapy (RMT) (12 sessions)
(User fee of $15+GST for subsequent treatments)
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Kinesiology (12 sessions)
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Counselling (12 sessions)
Direct billing
Our clinic will follow up with your ICBC case directly
ProCare offers Direct Billing, meaning you won’t need to pay upfront for your treatments. After each session, you can leave without worrying about costs, as we handle the billing process directly with ICBC department.
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Note: The Subsequent treatments of Registered Massage Therapy (RMT) has User fee of $15+GST
